Colorado Serum Co. I Western Instrument Co. I Professional Biological Co. I Reagents

POLICIES AND TERMS OF SALE

• Prepaid ground shipping rates on orders of $100 or more

• Orders less than $100 will be assessed $10 plus shipping costs

• Current shipping rates will be assessed on customer expedited orders of one, two, or three-day select

• Deliveries requiring in excess of four concurrent working days will be shipped UPS 3-Day select unless customer advises otherwise

• Payment terms are Net 30 days from invoice date

RETURN POLICY

• Some products are NOT eligible for return or credit – please inquire

                - Brucella Abortus Vaccine (RB-51) is eligible for 75% return credit of the original purchase price – credit must be

• applied to future purchases within one (1) year

• Request for return/credit authorization of eligible products must be in writing within 90 days of expiration date printed on product

• Return/credit request must include:

                - Product number & size
                - Serial number & expiration date
                - Quantity to be returned
                - Date of purchase and invoice number, if available

• Products must be returned through original purchaser

• Credit will be issued at lower of purchase or current price and must be applied ONLY to future purchases within one year