New Page 1

Colorado Serum Co. I Western Instrument Co. I Professional Biological Co. I Reagents

POLICIES AND TERMS OF SALE

Prepaid ground shipping rates on orders of $100 or more
Orders less than $100 will be assessed $10 plus shipping costs
Current shipping rates will be assessed on customer expedited orders of one, two, or three-day select
Deliveries requiring in excess of four concurrent working days will be shipped UPS 3-Day select unless customer advises otherwise
Payment terms are Net 30 days from invoice date

RETURN POLICY

Some products are NOT eligible for return or credit – please inquire
Request for return/credit authorization of eligible products must be in writing within 90 days of expiration date printed on product
Return/credit request must include:

                - Product number & size
                - Serial number & expiration date
                - Quantity to be returned
                - Date of purchase and invoice number, if available

Products must be returned through original purchaser
Credit will be issued at lower of purchase or current price and must be applied ONLY to future purchases within one year